Dog Training Terms and Conditions

Dot Dot Dog Pty Ltd (Trading as: Doggy Day Care Brisbane) Effective Date: 01/07/2025

 

1. Bookings & Payments

•    Full payment is required to secure your spot in a training class, private session, or in-house training package.

•    Payment can be made via cash, EFTPOS, credit card, or direct debt.

•    Prices are subject to change. All fees are non-transferable.

 

2. Cancellations & Refunds

•    Group Classes: A minimum of 5 days' notice is required for cancellation to avoid a late cancellation fee of $50 (taken from the deposit)

•    1 on 1 Training:  A minimum of 5 days' notice is required for cancellation or rescheduling to avoid a late cancellation fee of $50.

•    In-house Training: Cancel your day care and in-house training booking the night before your session to avoid a late cancellation fee of $20.

•    Missed group classes cannot be rescheduled or refunded.

•    In the event that Dot Dot Dog must cancel or reschedule a session, an alternative session or refund will be offered.

 

3. Dog Health & Vaccinations

•    Dogs must be up to date with vaccinations (C5 minimum) and in good health to participate. Puppy must at least complete 2 vaccinations before attending private class or group class. However, dogs need to complete 3 vaccinations before attending in-house training during day care.

•    Proof of vaccination must be provided upon registration.

•    Dogs with contagious conditions (e.g., kennel cough, fleas) will not be permitted until cleared.

 

4. Owner Responsibility

•    Owners must disclose any history of aggression, reactivity, or behavioural concerns before training begins.

•    For group classes, all dogs must be on a leash unless instructed otherwise.

•    Bring along any item requested by the dog trainer before the training session.

 

5. Safety & Liability

•    While every effort is made to ensure a safe environment, participation is at your own risk.

•    Dot Dot Dog Pty Ltd is not liable for injuries, damages, or losses resulting from participation in training services.

•    Owners are financially responsible for any damage caused by their dog to property, people, or other animals.

 

6. Training Outcomes

•    Training success depends on consistency, environment, and handler commitment. We do not guarantee specific outcomes or timelines.

•    Homework and practice between sessions are crucial to success.

 

7. Photography & Media

•    We may take photos or videos during sessions for promotional purposes.

•    If you do not wish for your dog to be included, please inform us in writing before training begins.

 

8. Code of Conduct

•    Abusive, aggressive, or disrespectful behaviour towards staff, other clients, or animals will result in immediate termination of services without refund.

•    We maintain a balanced training philosophy. Harsh punishment or aversive tools are not permitted.

 

9. Weather & Outdoor Sessions

•    For outdoor training, sessions may be rescheduled in the event of extreme weather (heat, storms, etc.) for the safety of all involved.

 

10. Disclaimer

•    Dot Dot Dog Pty Ltd and its trainers are not veterinarians or veterinary behaviourists. Any advice provided during training sessions is for educational purposes only and is not a substitute for professional veterinary care or diagnosis.

•    Participation in training does not guarantee behavioural changes, and results may vary based on individual circumstances and commitment.

•    By enrolling, you acknowledge that you have been advised to consult a qualified veterinarian for any health-related concerns.

 

11. Acknowledgment & Agreement

•    By enrolling in our dog training services, you confirm that: - You have read and understood these Terms and Conditions, including the Disclaimer. - You agree to comply with all rules and requirements. - You accept the risks associated with dog training.